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After a family member passes away, how can you check what insurance policies they purchased during their lifetime? LY Land Administration Agent Office has summarized the following three methods for you, with detailed illustrations and links.
Further Reading ：How to Inherit a Bank of Taiwan Account After Death: Deadlines, Required Documents, and Withdrawal Methods
1. Check Insurance Records Through the Life Insurance Association
(1) Who May Apply: Interested Parties of the Insured
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The nearest-order legal heir
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A person exercising parental rights
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A guardian or assistant
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An estate administrator
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An executor of a will
(2) Application Steps: Attach the Required Documents and Mail Them to the Life Insurance Association of the Republic of China for Inquiry
- STEP 1. Go to the official website of the Life Insurance Association, find “Insurance Record Inquiry,” and click to enter.
▲Click the image to go directly to the website.
- STEP 2. Then click “Accepted by the Association (Application Form)” to download the application form for interested parties to inquire about insurance records.
▲Click the image to go directly to the website.
▲Click the image to go directly to the website.
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STEP 3. After completing the application form above, mail it by registered mail to the Life Insurance Association together with the required documents listed in the form. The handling fee is NT$250 for each type of insurance record inquiry. Payment must be made by postal remittance, and a copy of the payment receipt must be mailed together with the application documents.
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STEP 4.After the application is completed, the Life Insurance Association will mail the insurance records to the address you selected on the application form.
(3) Application Handling Fees
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The handling fee for inquiring about one type of insurance record is NT$250.
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The handling fee for inquiring about both the policyholder’s and the insured’s insurance records at the same time is NT$350.
Payment must be made by postal remittance. Account name: Life Insurance Association of the Republic of China. Postal remittance account number: 19744143. This article was updated on March 11, 2024. Readers should refer to the remittance account number listed in the application form downloaded at the time of application.
2. Notify the Life Insurance Association When Filing Death Registration at the Household Registration Office
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Since September 2016, when filing death registration for a family member at the Household Registration Office, the public may also apply to notify the Life Insurance Association at the same time. The Association will then request insurance companies to check the deceased person’s insurance records, and the insurance companies will notify the insurance beneficiaries to apply for insurance claim payments.
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Please note that if the deceased person received medical treatment during their lifetime or had other insured events that may give rise to an insurance claim, the insurance company may not be aware of them. It is still advisable to carefully check the family member’s insurance policy details first, so as not to miss the right to apply for insurance claim payments.
3. Use the National Taxation Bureau’s One-Stop Inquiry Service for the Decedent’s Financial Estate
Interested parties of the deceased person may bring the required documents, such as proof of identity, the decedent’s death certificate, and proof of relationship with the applicant, to the full-function service counter of any National Taxation Bureau branch, tax office, or service office to apply for the financial estate inquiry service. The National Taxation Bureau will forward the application information to financial institutions, which will then check the decedent’s financial estate, including deposits, funds, TWSE-listed, TPEx-listed, and Emerging Stock Board securities, as well as loans from financial institutions and credit card debts. The results will be provided to the applicant within 10 days.
P.S. If you want to check your own insurance records, you can use the Life Insurance Association’s “Insurance Passbook App,” which consolidates the insurance policies you have purchased from different insurance companies.
Further Reading ：Are Insurance Claim Payments Included in Estate Tax in Taiwan? Three Requirements Must Be Met for Estate Tax Exemption
P.S. If you want to check your own insurance records, you can use the Life Insurance Association’s “Insurance Passbook App,” which consolidates the insurance policies you have purchased from different insurance companies.
Further Reading ：Are Insurance Claim Payments Included in Estate Tax in Taiwan? Three Requirements Must Be Met for Estate Tax Exemption
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